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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: April 25, 2026

1. Introduction

ORM Roaring Fork Valley Services LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at www.ormroaring.shop or engage with our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out a contact form or inquiry form on our website
  • Subscribe to our newsletter or mailing list
  • Request a consultation or proposal
  • Engage our professional services
  • Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Referring website or source
  • Pages visited and time spent on each page
  • Date and time of visits
  • Device identifiers and characteristics

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To deliver and manage our professional services
  • To communicate with you regarding projects, updates, and service-related matters
  • To improve our website, services, and user experience
  • To analyze usage trends and optimize our content
  • To comply with legal obligations and protect our rights
  • To send marketing communications (only with your consent)
  • To detect, prevent, and address technical issues and security threats

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer support
  • Legal Requirements: If required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
  • Consent: With your explicit consent for any other purpose not described in this policy

All third-party service providers are contractually obligated to use your personal information only for the purposes of providing the services we have engaged them to perform.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Access controls and authentication mechanisms
  • Regular security assessments and vulnerability testing
  • Employee training on data protection practices
  • Secure data storage with appropriate physical and logical controls

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the data
  • The potential risk of harm from unauthorized disclosure
  • Our legal and regulatory obligations
  • The existence of your consent
  • Business and contractual requirements

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data in a structured, commonly used format
  • Objection: Object to the processing of your personal information
  • Restriction: Request restriction of processing your personal information
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@ormroaring.shop. We will respond to your request within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by ORM Roaring Fork Valley Services LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@ormroaring.shop, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries, and we will take appropriate measures to ensure your data remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Company: ORM Roaring Fork Valley Services LLC
  • Address: 36 Commons Cir, Snowmass Village, CO 81615, United States
  • Email: support@ormroaring.shop
  • Phone: +1 (681) 324-4815
  • Website: www.ormroaring.shop
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